To our clients
We want you to know that you are in good hands!
Our desire is not to be the largest insurance brokerage or to have the highest profitability.
We want you to feel well supported and well advised!
We want you to know that your advisors are understanding. They aren’t just here to sell you a contract and then forget about you until next year.
We may not know absolutely everything, but we are like walking insurance encyclopedias!
We’ll take the time to listen to you to find out what you need–whether it’s for your family, house, car, or business–because that’s what’s important to you.
We’ll take care of your claims as if they were their own–diligently and with determination.
We’ll explain your policy clearly. And that way we help you protect your assets with professional ethics and the highest corporate values.
We seek a long-term relationship with you and we will work to keep it with our efficient and ongoing service.
“I just want to send you a message to thank you for how hard you worked in helping me during my recent complicated eye surgery. I have to say you are so much more than an insurance agent. You are our advocate when it comes to making a claim on our insurance plan. I really appreciate all you did for me and will strongly recommend you”
“Tatiana Villegas was a tremendous help to me in securing coverage for my recent knee replacement surgery. Her knowledge and calm patience made a complicated process much easier to manage, and she really bent over backwards to guide me through the system. Highly recommended!”
Our runner Tatiana has been the best. She is helpful when making sure we have all the necessary paperwork to present our claims to the insurance company. He even comes to our house to pick up the paperwork. I have been to the hospital a couple of times and she is always available to help make sure everything is okay with the insurance. And he even came to visit me to make sure I was okay. It is very useful to have a broker who speaks English. Our Spanish is not very good. Tatiana is always available when we have a question to make sure everything is okay. We highly recommend her as a broker and recommend her to many acquaintances and friends
It seems like I have known Taty for years, as I am lucky enough to not only have her as my “Insurance Lady”, but my friend. In the U.S., my businesses included interaction with all insurance companies. Most of the time it was rare to talk with a live person, as all information is online. Taty makes the process of applying for insurance easy. You tell her what you want and need and she offers choices. It is such a pleasure to know her. She is at the top of my list of “People You Must Know”.
Tatiana has been my agent for 4 years and she has earned my great respect and trust since I have had some problems with my insurer and she with her tenacity, responsibility and diligence has taken everything about my procedures personally. As a Broker, he has been a huge support so that I can maintain my insurance contract and achieve my reimbursement for medical expenses in a fair way.
We met Taty three years ago and have always had excellent service from her. We don’t want any other agent because she is the best! Coming from the United States, we were used to agents who put the customer in second place or were sometimes difficult to contact. Taty, however, has always been accessible and gone way beyond what one would expect. Her customer service is unrivalled! We recommend her to our friends and acquaintances whenever they ask whom they should see for insurance.
‘Tatiana is truly amazing! She’s provided the very best in customer service, countless times over; the very best personalized customer service I’ve experienced in Ecuador! She’s super organized, and really goes out of her way to cover all the bases, dotting every ‘i’ and crossing every ‘t’…..truly, the most accommodating and connected person I’ve worked with here, a real pleasure and a delight. Though we haven’t met personally, I consider her a good friend, the amount of effort she puts out for her clients is truly awesome, and I am honored to be her client. I highly highly recommend Tatiana and Annicinsurance, any day and every day!!!